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Frequently Asked Questions
Frequently Asked Questions
The San Diego IHC portal is a one-stop search engine that makes it easy for San Diego’s health providers and patients to identify fun, convenient health and social services throughout San Diego county that will help beneficiaries reach their health goals, manage chronic conditions, and achieve optimal health.
Health, according to the World Health Organization, is a “state of complete physical, mental and social well-being, and not merely the absence of disease or infirmity.” Thus, health services are all around us: Social services, transportation, fitness activities, community programs, senior centers, and even dance classes! All of these, and more, constitute the various health services that exist in a community.
The IHC defines a “health or social service” as a non-clinical service that improves the well-being of the patient. Health services augment the doctor-patient office visit by giving patients tools and resources to more fully address their health needs; whereas, social services are resources for everyday life that improve the overall welfare of the patient, thus optimizing their health.
You can access the San Diego IHC Portal on the internet by typing www.sdihc.org into your web browser.
The portal was created as a result of a partnership between Naval Medical Center San Diego, Naval Hospital Camp Pendleton, and 2-1-1 San Diego and as a project of the IHC Initiative.
The purpose of the IHC Portal is to serve as a tool that will connect beneficiaries to useful health/wellness services in both military installations and the San Diego community. It will allow users to easily navigate healthy activities – thus improving both their health and quality of life.
Currently, the portal focuses on activities that can be used by Military Health System (MHS) beneficiaries in San Diego County. The portal includes a comprehensive listing of all health and social services found on military facilities and provides a listing of community services that are available for free or low-cost to MHS beneficiaries.
The San Diego IHC Portal provides a new interface to conduct targeted searches for health and social services. It has been designed with both the provider and patient in mind; making it easy to identify relevant services that address a patient’s health, social, and wellness needs. The portal provides a comprehensive database of health, wellness, and social services, thus allowing healthcare providers and patients to quickly find the service they need.
In addition, the San Diego IHC Portal is the first one-stop-shop database in San Diego that includes all health, wellness, social services found on military facilities throughout the County. A military beneficiary no longer has to search multiple websites of individual military bases; instead, he or she can search the IHC Portal to find a health or wellness service that is closest to his or her home.
In 2011, the IHC was established to better incorporate community health and social services with regional military treatment facilities (MTFs) in San Diego County. Community and military leaders from the Naval Medical Center San Diego, Naval Hospital Camp Pendleton, San Diego County Health and Human Services Agency, along with community organizations have partnered together in this multi-year effort to create a comprehensive culture of health throughout San Diego County that encompasses both the military and civilian populations. The Initiative seeks to both engage patients and integrate health/wellness services with healthcare delivery, thus promoting the movement towards improved health. The goal of the IHC initiative is to spur a cultural transformation in both our healthcare systems and communities to improve population health and the individual patient experience.
Providing easy-to-use tools and facilitating connections between the health/social services and healthcare services is a priority of the IHC initiative. The San Diego IHC Portal’s search-database, provided on this website, is a result of this priority.
You can search for services on the San Diego IHC Portal by going to the home page at www.sdihc.org and typing in your zip code. You can either select a specific service category or type in a key word(s) in order to refine your search results.
A zip code is required to search for services to assist you in finding the most convenient services in your area.
All of the services listed in the portal are available to the military community; however, some of the services are restricted to specific military members such as active duty members or the wounded, ill, and injured. While all of the services are available to the military community, many of the services are found throughout the community and are available to all community members (both military and non-military).
Most of the services listed are offered free of charge or at low-cost.
If you would like to know more about a service listed in the portal, you can contact the person listed for that service to obtain more information.
In order to be listed in the San Diego IHC Portal database, you must meet the following requirements:
You will need to fill out a New Agency Application as the first step in being listed. The Application Form is available on the IHC Portal and located at the following link: New Agency Application
If your agency is currently listed in the San Diego IHC Portal, you may add new programs/ services offered by your agency by completing a New Program/Service Application that is located on the IHC Portal at the following link: New Program/Service Application
If you need to update information, please complete the Program/Service Update Form that is located at this link: Program/Service Update Form
If you are unsure if your agency is listed in the IHC Portal, use the link below to search for your agency: